Many times during my four-hour run, I would tap on the Charge 5’s screen a couple times to wake it, only to accidentally tap past the last metric I had up, forcing me to keep tapping just to return to where I was before.”Ī lack of physical buttons means there might be a bit of a learning curve as you get used to the rhythm of the Fitbit Charge 5. “Also annoying is the fact that the Charge 5 has no physical buttons, meaning you have to wake up the screen by raising your wrist or by tapping on the screen. This is a touchscreen-only tracker, and The Verge’s Jay Peters found it frustrating. The Verge’s review is critical of Fitbit’s decision to remove all physical buttons, though. It feels more flexible, fits better, and the material isn’t as stiff. “The band is so much better than the Charge 4. After you start the update, a progress bar appears on your device and in the Fitbit app until the update is complete.DC Rainmaker also says the new band is more comfortable than the Fitbit Charge 4, mostly thanks to a revised strap material. Follow the on-screen instructions and keep the device close to your phone, tablet, or computer during the update.This option only appears if an update is available. Tap the Today tab your profile picture your device image.With your charged Fitbit device nearby, open the Fitbit app.Let the Fitbit app run in the background on your phone, which allows a small portion of the firmware update to download to your Fitbit device each time your device syncs.

Updates may take up to an hour or more to complete.

If you update your device at midnight (when your step count resets) you may see an inaccurate step count for 24 hours.

Before you begin the firmware update, charge your device and confirm you have the latest version of the Fitbit app installed on your phone or tablet.

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